When it comes to business development, the legal profession isn’t known for teamwork. It could be described more as track and field, rather than football. Each lawyer in the firm does what he or she does and at the end of the year they add up the score. Seldom is there strategy to leverage the skills of all the players. BUT… when there is, it’s a beautiful thing! The velocity of success is remarkable.
How can legal business development teams work better for the greater good? There are interesting examples in the digital world. Walter Isaacson, author and CEO of Aspen Institute writes an article on Linkedin… Why Steve Jobs Obsessed About Office Design(And, Yes, Bathroom Locations) that has a few insights for legal business development teams.
Creativity is a collaborative process. As brilliant as the many inventors of the Internet and computer were, they achieved most of their advances through teamwork. Like Robert Noyce, the founder of Intel, some of the best tended to resemble Congregational ministers rather than lonely prophets, madrigal singers rather than soloists.
Twitter, for example, was invented by a team of people who were collaborative but also quite contentious. When one of the cofounders, Jack Dorsey, started taking a lot of the credit in media interviews, another cofounder, Evan Williams, a serial entrepreneur who had previously created Blogger, told him to chill out, according to Nick Bilton of the New York Times. “But I invented Twitter,” Dorsey said.
‘No, you didn’t invent Twitter,” Williams replied. “I didn’t invent Twitter either. Neither did Biz [Stone, another cofounder]. People don’t invent things on the Internet. They simply expand on an idea that already exists.’
He goes on to explain…
There is something special, as evidenced at Bell Labs, about meetings in the flesh, which cannot be replicated digitally. The founders of Intel created a sprawling, team-oriented open workspace where employees all rubbed against one another. It was a model that became common in Silicon Valley. Predictions that digital tools would allow workers to telecommute were never fully realized. One of Marissa Mayer’s first acts as CEO of Yahoo! was to discourage the practice of working from home, rightly pointing out that “people are more collaborative and innovative when they’re together.” When Steve Jobs designed a new headquarters for Pixar, he obsessed over ways to structure the atrium, and even where to locate the bathrooms, so that serendipitous personal encounters would occur. Among his last creations was the plan for Apple’s new signature headquarters, a circle with rings of open workspaces surrounding a central courtyard.
Another key to fielding a great team is pairing visionaries, who can generate ideas, with operating managers, who can execute them. Visions without execution are hallucinations. One of the great visionaries of the digital age was William von Meister, a flamboyant entrepreneur who launched a dozen companies and watched all but one flame out. The one that succeeded became AOL. It survived because von Meister’s investors insisted he bring in two people to execute on his vision: a former special forces commando named Jim Kimsey and a young marketing whiz, Steve Case.
“Visions without execution are hallucinations!” So true. A business development team has a much better chance to succeed than a single lawyer trying to get people to do what he or she needs done to land a new client. That’s a painful process.
Teamwork… contributions by all team members. Big and small. Results celebrated by all. This mentality will lead to a whole new level of success.
Give me a call today if you’d like to discuss how you can build a business development team that gets results.