Miami Legal Business Development | Branding | Law Firm Coaching | Paula Black

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Just because you keep bios in a consistent format doesn’t mean they have to be carbon copies. Play to your strengths but stick to your brand.

This week we asked: Are your firm bios consistent?

1) Yes - 45%

2) No - 55%

My Thoughts: More than half of you were not convinced that your firm bios were truly consistent. Time to change that. Even in smaller firms, keeping bios in the same format looks more professional, more branded and more cohesive.

The best way to ensure that bios look uniform is to charge one person with the task of organization and upkeep. Be it a marketing director, administrator, secretary or even receptionist, identify someone to take charge of the project and keep it on track.

Tip #1: The first step in a revamp is to create a questionnaire (click here to download ours) and use existing bios to fill in the information. Then send those questionnaires back to each individual attorney so that they can fill in any blanks or update outdated information.

Tip #2: Pick a format and stick to it. In what order do you want to present the information? Will you put dates on Bar Admissions? Undergraduate information before JD or vice versa? Will you separate membership listings in charitable organizations from professional organizations? All questions you should consider.

Tip #3: Look at your head shots. Do they look like they were photographed by the same person? Are they outdated? If you answered no to the first question and yes to the second you may want to look into investing in some new photos. Never underestimate the power of a strong head shot.

Black Pearl: Just because you’re an accomplished attorney it doesn’t mean you can’t have a sense of humor. Not all attorney bios are as serious as you may think. While you don’t have to take it as far as this guy (http://nylawblog.typepad.com/legalantics/2008/09/best-lawyer-bio.html), there are small ways to incorporate a sense of personality. My team and I came across D.C.-based Beverage & Diamond by accident and were impressed and inspired by their “Professionals” section. Take a look at the way they used photography to punch up their bios while still remaining, well… professional. (http://www.bdlaw.com/attorneys.html)
 

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Whenever I begin working with a new firm, one of the biggest challenges my team and I tackle (once the branding and positioning has been determined) is collecting and refining the firm biographies. Inevitably all of them will be formatted differently, many will contain out of date information and none of the head shots will have been taken by the same photographer. Sound familiar? Organizing, updating and creating consistency with your firm bios is a project, but one that can reap true rewards for your entire firm. So how do you go about it? Check back Thursday and I’ll share some insight.

Question of the Week: Do your firm bios reflect a unity within your firm and your branding?

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Whether it’s bow ties, a bald head or a signature pin, never underestimate the power of your visual identity… it can make you memorable.

This week we asked:
I have a clear visual identity or trademark…

Yes 0%
No  50%
Maybe 50%

My Thoughts: So, no one is clear and we are evenly split between uncertainty and no vision. Pinpointing what makes you memorable is the first step in using it to your advantage. I hope this conversation has opened eyes and encouraged you to find your own. Can’t think of anything? Ask your friends, family and colleagues!

As for mine? I always wear black. Everywhere, everyday, and to every meeting or event that I attend. And you can bet that people remember my name. That’s the power of a visual trademark. A personal brand means a package that may not be perfect, but is certainly unique. Think about the last time you met someone new—on first glance what would they remember about you? What makes you stand out?

Some great examples of linking a visual identity with a memory can be seen within the fragrance industry. I would be willing to bet that almost everyone reading this would be able to identify their favorite perfume or cologne simply by the shape of the bottle. Now close your eyes and imagine the smell of that fragrance. Got it? That’s packaging. On the people side there are more examples than I can even relay: think Larry King’s suspenders, Jackie Kennedy’s sunglasses, or even Albert Einstein’s hair (I bet you immediately recognized him--even in bobblehead form!). The key is to stand out from the crowd.

As my colleague John Genovese of Genovese Joblove & Battista says:

“First impressions are the most important, you'll never get to re-do a first meeting.”

Black Pearl: For those of you who watched "The Today Show" segments I posted on Friday (and if you didn't, I encourage you to go back and do so!), I thought I would share Martin Lindstrom's  book, Buyology. It's an interesting study on what influences our  decisions and shapes our taste ...  

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Research shows that it only takes two seconds for people to develop a strong first impression. Smart? Likeable? Trustworthy? And it’s all based on the visual. YOUR visual identity, your package, your trademark. Just like a trademark Tiffany-blue box or the bright red of a Coke can… you can create a memorable image as well.

Question of the week: Are you making the most of your visual identity?
 

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When it comes to law firm marketing and business development your best efforts are only as strong as your brand. Your brand is what the world recognizes (or will come to recognize) when they think of your firm: its visual identity, its message, its voice. From website to letterhead your brand is the first thing outsiders see and perhaps one of the most important aspects of marketing for firms to focus on, in order to build a foundation for the future.

One of the key strategies in creating a brand is repetition... repetition... repetition! Did I say repetition?

Once you start diluting that identity you risk confusing clients and hindering business development efforts. You may be tired of the same old thing...but that's only because you see it every day. Your market doesn't.

Question of the week: Are you protecting your brand?