Legal Business Development: Negotiate Time... On Your Terms

When you look back on the year, do you find that you OVER PROGRAMED yourself? OR did others over program your time by asking you to do things you felt compelled to do? Have you ever thought about saying NO? Well maybe it would be more like, NO THANK YOU, in a very diplomatic way that still makes YOU look like the hero or people pleaser that you are.

A colleague says, "The clients file is on your desk." When this happens you feel you have to drop everything and work the file OR do you?  You could say, "I won't be able to get to it until Tuesday, will that work for you?"

A client gives you a document to review. You must be responsive, (after all your marketing materials say that you are.) But it is about the perception and managing their expectations. You could say, "I can get that for you in 48 hours, will that work for you?" When you say 2 days... that sounds like a long time. But if you say 48 hours... that has a sense of urgency.

An important contact calls and asks you to lunch. You know you need to spend time with this person but lunch is going to cut at least 2 hours out of your already jammed schedule. You could say, "I don't have time for lunch but how about if we both grab our coffee in the morning and have a conference call say, about 8:30, I don't want to miss the opportunity to get caught up. Would that work for you?"

When management asks for volunteers... you know that it is an opportunity to stand out, but you have so much on your plate as it is. You could say, "I can't take on the entire project; however if someone wants to share the project, I could do that, and besides collaboration always makes for a better quality result."

In each scenario you said "No Thank You!"  However, it is in the most gentle of ways. Meanwhile you keep control of YOUR time and negotiate it on YOUR terms.

Black Pearl: Kendra Brodin at Lawyerist.com offers insight... The Art of Saying NO. Lots of great ideas, enjoy! 

Legal Business Development: Is your time being HIJACKED?

I was working with a client who was lamenting that he would have more time if everyone else didn't throw things in his lap. When he told me some of the things I could see why he was so frustrated. For example one of his peers sent him an email at 6:00 P.M. asking him to train someone on a process she needed to learn in order to produce something with a deadline of 10:00 A.M. the next morning. I could certainly see how that could be frustrating. I asked if this individual does this often? Answer... YES.

So, why do people do things like this to us? Well, because they can! And they can because we have let them. It's hard to say NO, if in fact you are a team player and a people pleaser. But saying NO is essential to YOUR own sanity! And saying NO doesn't have to alienate the person asking, provided it is done with kindness and consideration to the team. 

Here are 3 possibilities to try the next time your time gets HIJACKED!

1. Say, "I would love to help you out... I would have time a week from Thursday, can it wait until then?"

2. When you need to concentrate on something... simply close your door. That is a sure fire way of communicating that you are not available for interruptions.

3. Make it clear to others that if you do not respond to their emails that it DOES NOT mean that you have said YES. Make it your policy that when you agree you ALWAYS send an email stating so.

Try these and you may find that you can gain control of your time. And when you do... use it wisely!

Legal Branding: Making It Easy

It seems I always come back to the number one complaint from my clients: they don’t have time to network. With work, family and friends, making time to attend industry functions comes in last place. But who said networking and relationship building had to fit only into your work life? Not me. There are plenty of opportunities to network in everyday interactions—you just have to be on the lookout. Are you?

Question of the week: Are you looking for networking opportunities in your everyday life?

 
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