June 2012

The key to success in any business is providing value.  And in today’s competitive legal market, any law firm that doesn’t know that is not talking to their clients.  Much less are they in tune with their marketplace.

If you think you are providing value to your clients, but haven’t asked them, how would you

Change is a scary word to most people… particularly lawyers. I am sure that we resist change for many reasons… fear of the unknown… fear of discomfort… fear of failure… and the list goes on.

My first career was in the fashion business… and change is the life-blood of the fashion business! Every new season

Because they like you.  They like you because you provide great value.  You provide great value because you care about your clients, about being efficient and reducing costs, helping them achieve their personal and business goals, and you give them freebies (i.e. free advice occasionally, CLE, and more).

The result: raving fans! Raving fans are